What do your customers really see?
Get an independent Washroom Score, identify issues before your customers do, and track standards across your business.
Independent evidence. Consistent AI scoring. Trusted results. · Assessors collect the evidence. AI applies the standard.
See what your customers see.
Businesses receive an independent view of their washroom standards and actionable feedback on what needs improving.
Independent inspection
Your washroom is assessed using evidence collected by a trained and approved independent assessor.
Consistent AI scoring
Every inspection is assessed using the same structured Washroom Score methodology.
Find problems quickly
See exactly what requires attention before your customers do.
Improve and recheck
Correct problems and request another independent assessment.
Track performance
Monitor scores over time across every inspection.
Compare locations
Identify strong and weak venues across a multi-site organisation.
Proudly displaying their score
Businesses across the UK show their Washroom Score to customers — proof of a standard they stand behind.
How Washroom Score works
A consistent, independent process — every time.
Independent Visit
A Washroom Score Approved Assessor visits the venue.
Evidence Collection
The assessor completes a structured inspection and captures controlled visual evidence.
AI Assessment
The Washroom Score AI analyses the evidence using the standard scoring methodology.
Score & Improve
The business receives its score, findings and recommended actions — and can request an independent recheck.
One score. Five bands.
Every Washroom Score is a number from 0 to 100 — instantly understandable by staff and customers alike.
Privacy by design.
No installed cameras. No continuous monitoring. No customer photography. No audio recording. Evidence is captured only when safe and appropriate, by approved assessors trained in privacy rules built into every inspection.
- No installed cameras or continuous monitoring
- No customer photography or audio recording
- Evidence capture only when the area is empty
- Approved assessor training and conduct rules
- Controlled, structured evidence collection
Simple pricing
Rechecks charged separately. Cancel anytime.
Single Venue
- Official venue dashboard
- Inspection history
- AI findings
- Improvement recommendations
Business
Up to 5 venues
- Multi-site dashboard
- Comparisons
- Reporting
- Central management
Enterprise
Larger multi-site
- Everything in Business
- Volume inspections
- Dedicated support
- Custom reporting
Become a Washroom Score Approved Assessor
Earn money completing short independent washroom inspections in your local area. Flexible work, training provided, payment per accepted inspection.
Apply to Become an Assessor